Does UPS usually leave packages at door?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
Does UPS come to your door or mailbox?
UPS will make up to three attempts to deliver packages directly to the door of gated addresses, such as subdivisions with a gated entry. If there is not a guard on duty to allow driver entry, we will leave a UPS InfoNotice® in an available, visible area.
How do I get a UPS gate code?
If you are the shipment recipient, you can give a door or gate code to our partner carrier by creating a MyUPS.com account and specifying it within that account.
Can I leave a note for UPS driver?
If you’re not able to specify the package drop-off location online for some reason, you can try leaving a note for the UPS driver where he usually leaves your company’s packages. This doesn’t guarantee that the driver will leave the package at the stated location, though.
What happens to UPS package if not home?
Unless it was a C.O.D. delivery, UPS will hold your shipment for five business days at the nearest UPS center. If the shipment is not picked up within five business days, it will be returned to the sender. … shipments are automatically returned to the sender on the same day the final delivery attempt is made.
What happens if I’m not home when UPS delivers?
You could either have your package left at a UPS location, such as The UPS Store or a UPS Access Point® location, or change your instructions. … If you’ve already missed a delivery, you can sign the back of your UPS InfoNotice® and place it back where the driver left it.
Does UPS deliver to mailbox?
UPS will only accept shipments to a valid street address. We do not deliver to P.O. Boxes. If a shipper should use a P.O. Box address, the recipient´s telephone number must be included on the label.
Does my package require a signature UPS?
Delivery Confirmation: UPS will mail you a confirmation of delivery without a signature. … Adult Signature Required: UPS will obtain the adult recipient’s signature. Adult recipients must be at least 21. You may view the adult recipient’s signature online.
Does UPS SurePost deliver to mailbox?
Access to Saturday delivery is available: The SurePost model dictates that most packages are passed on to USPS for the final leg of delivery. … Weekend delivery helps offset this drawback. The ability to ship to more addresses is possible: UPS normally will not deliver to P.O. boxes.
What happens if UPS leaves a package and it is stolen?
UPS. As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS. (You need the seller’s contact information if you want to go this route.)
How do you get UPS to call you?
Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.
Can I give my package to UPS driver?
Your customer can then take the package to any UPS location, provide it to a UPS driver, or request a UPS On-Call Collection®. A UPS driver will attempt to collect the package over three business days; after the third attempt, the return label will be sent back to UPS.